WORKSHOPS For Managers and Supervisors * Business growth through customer service excellence * Organising Customer Driven Operations * Planning and Implenting a Customer satisfaction strategy * Managing and training your team effectively * Designing and delivering your own training * Employee motivation and how to sustain it * Writing and understanding job descriptions and perfomance evaluations Courses for Employees * Basic Customer service skills * Intermediate Customer service skills * Perfect Customer service * Perfect Bar Service * Cocktail Training ( your house cocktails, our expertise and speed of service) * Planning your Hospitality Career Ope
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